Contact

At Brightech we measure success by the number of satisfied customers we have, and to support that, we stand behind everything with at least a 3-year warranty. Whenever you have a question about a Brightech product, contact us immediately and we will promptly respond.

If you are not satisfied with your Brightech purchase, you can return it for a replacement or refund. Items must be returned within the time frame listed with every product. Brightech’s guarantee does not cover damage caused by improper use or accidents.

You can return or exchange purchases made through Amazon by contacting us via email at wecare@brightechshop.com, or from our contact form opposite.

For public relations and marketing opportunities please contact pr@brightechshop.com

This form is intended for general questions and assistance.

If you are experiencing trouble with your product, our all-star Warranty Team can help ­here.

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Phone

Call our customer services team on 1-844-550-8324 between 10am–6pm PST Monday to Thursday

Email

Write to us at wecare@brightechshop.com and we’ll write back within 24 business hours

Live chat

Talk to a member of our team using our live chat feature between 10am–6pm PST Monday to Thursday